Bizarre Bakeries in
the Heart of Manchester
bakery in Chinatown. Just when we
think we’ve found a good one, the next visit disappoints. Recently, a new
bakery opened, adding more uncertainty. We cannot observe the true quality of
bread before purchase, while producers have full information!
#ManchesterFoodie #ChinatownMcr
#BakeryGamble
Information Inequality
In the streets of Chinatown,
asymmetric information is the silent guest at every bakery encounter. This
occurs when the seller possesses significantly more information about a
transaction than the buyer (Akerlof, 1970). As hungry students, we stand in front
of two bakeries, unable to distinguish a “peach”—a bun made with premium, fresh
ingredients—from a “lemon”, which might use low grade flour, for example. While
the baker knows exactly when that custard bun left the oven, we face
total uncertainty until that very first bite. In economic terms, the quality of
the bakery products, categorized as experience goods, is an unobservable
characteristic at the time of purchase (Nelson, 1970).
#HiddenQuality #PeachOrLemon?
#TheDailyBake
We can’t tell the difference
through the glass window and are forced to take a mental gamble based on
expected value. If you believe half the bakeries in Chinatown are high quality
and half are low quality, you won’t be willing to pay the premium price.
Instead, you’ll only offer a price somewhere in the middle—an average of what
both buns are worth to you!
This leads to a pooling
equilibrium, where both the premium and budget bakery end up selling their
products at the same mid-range price (Cadsby, Frank and Maksimovic, 1990).
While this may seem fair to us as students, it creates a massive win for the
“lemon” bakery. They are essentially overcharging for an inferior product,
benefitting from the fact that their true quality is hidden behind a sugary
glaze.
#MiddleGround #SoggyBuns
Bad Buns
The real tragedy happens behind
the scenes for the high-quality baker. Producing a “peach” bun is expensive,
with premium ingredients and skilled labour. If the market price is dragged
down by the presence of “lemons”, the higher quality baker may find it
impossible to cover costs. This triggers adverse selection, a process where
low-quality goods eventually drive high-quality goods out of the market
(Akerlof, 1970). As the “peach” sellers exit because they can’t negotiate a
price that reflects their value, us students quickly realise that only bad
bakeries are left to buy from. This unravelling of the market means that the
high-quality loaves that we really want are no longer available. As we’ll see
below, we are saved from this worst-case scenario, but this really does happen!
In Benin, farmers have realized that market prices for maize are low because
most of it has pesticides (Kadjo et al., 2019). That’s why even when farmers
produce non-pesticide maize, they don’t sell it on the market where they would
only earn a little, instead keeping it for their own family to eat. This makes
high-quality maize almost impossible to buy for market-goers.
#MarketFail #WheresTheGoodStuff
Awesome Advertisements
Now, what about us? Are there no
good bakeries anymore? Well, not quite, and that’s thanks to market signalling.
The better bakery can signal to us consumers that they sell better goods, by
advertising their delicious-looking pastries on posters around town. Of course,
the worse bakery can try to do the same, but because it has less appealing
pastries and bread, even if they advertise in the same way, it won’t make us
crave it as much as the better bakery. In other words, the worse bakery would
have to spend more money to advertise as effectively as the better bakery,
using professional camera crews and editing to make the products look as good.
And so, when the two bakeries decide how much to advertise to make the most
profit, the better bakery ends up advertising more; it’s just not worth it for
the worse bakery because of the high cost (Archibald, Haulman and Moody, Jr.,
1983). So even though both bakeries are allowed to advertise, the difference in
how much advertising they do tells us that one sells better pastries than the
other.
And as the advertising increases
demand for one bakery but not the other, the worse bakery must lower prices to
compete, while we will still buy at the more expensive one as we are more
confident now about the quality (Milgrom and Roberts, 1986). And we really see
this! Comparing the Chinatown bakeries of Lottie’s Bakehouse and Wong Wong
Bakery through our observations (no shade, both have their advantages),
Lottie’s has 11000+ followers on Instagram compared to under 5000 for Wong
Wong. Safe to say one has been advertising more! Then, looking at their prices,
Lottie’s sells buns for about £3, while Wong Wong even has bun + drink deals
for just £1! So the economics tell us that Lottie’s might be the high-quality
bakery we’ve been looking for!
#SpotTheDifference #RealDeal
Images:
Lottie’s Bakehouse Instagram and Interior
Internet Improvement
In the future, new signals may
emerge for Chinatown. For example, online reviews could become the ultimate
weapon against asymmetric information. They act as a market signal, where past
consumers reveal the unobservable characteristics of experience goods (Luca,
2016). While a "lemon" bakery might try to manipulate the system,
faking a good reputation would be costly when against a tide of disappointed
students. This transparency minimizes asymmetry, preventing the market from
unravelling. Instead of a gamble, we would get a separating equilibrium as
“lemons" get exposed. Market failure is prevented and we get efficient
(and tasty!) economic outcomes.
Next time we walk through
Chinatown looking for something to eat, we’re not just buying bread. We’re
making a decision under uncertainty. Asymmetric information makes us more
cautious and means good bakeries don’t always get rewarded. That’s why signalling
is so important. Things like reputation, presentation, and especially online
reviews help us figure out which places are actually worth it. As students, a
simple way to make better choices is to rely on these signals—checking reviews,
noticing busy shops, or even sticking to places we trust. In the end, the best
bakery isn’t just the one that makes the tastiest bread, but the one that can
convince us it’s worth taking the risk.
#ChinatownEats #AsymmetricInformation #AdverseSelection #Uncertainty #MarketSignalling #EconomicEfficiency
References:
Akerlof, G.A. (1970) ‘The Market for “Lemons”: Quality Uncertainty and the
Market Mechanism’, The Quarterly Journal of Economics, 84(3), pp.
488–500. Available at: https://doi.org/10.2307/1879431.
Archibald, R.B., Haulman, C.A. and Moody, Jr., C.E. (1983) ‘Quality,
Price, Advertising, and Published Quality Ratings’, Journal of Consumer
Research, 9(4), p. 347. Available at: https://doi.org/10.1086/208929.
Cadsby, C.B., Frank, M. and Maksimovic, V. (1990) ‘Pooling, Separating,
and Semiseparating Equilibria in Financial Markets: Some Experimental
Evidence’, The Review of Financial Studies, 3(3), pp. 315–342. Available
at: https://doi.org/10.2307/2962073.
Kadjo, D. et al. (2019) ‘Food Safety and Adverse Selection in Rural
Maize Markets’, Journal of Agricultural Economics, 71(2), pp. 412–438.
Available at: https://doi.org/10.1111/1477-9552.12350.
Luca, M. (2016) Reviews, Reputation, and Revenue: the Case of Yelp.com,
Hbs.edu. Available at:
https://www.hbs.edu/faculty/Pages/item.aspx?num=41233 (Accessed: 23 April
2026).
Milgrom, P. and Roberts, J. (1986) ‘Price and Advertising Signals of
Product Quality’, Journal of Political Economy, 94(4), pp. 796–821.
Available at: https://doi.org/10.2307/1833203.
Nelson, P. (1970) ‘Information and Consumer Behavior’, Journal of
Political Economy, 78(2), pp. 311–329. Available at:
https://doi.org/10.2307/1830691.
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